Sappe conducts its business with an awareness of potential impacts on stakeholders throughout the entire value chain, from product development and design, raw material sourcing, manufacturing and quality control, warehouse management and distribution, to marketing, communication, and product delivery to consumers.
The Company systematically analyzes stakeholders at each stage of the value chain, considering both positive impacts and potential risks, alongside the expectations of key stakeholder groups, including employees, business partners, consumers, communities, government agencies, and investors.
This analysis is linked to the Company’s material sustainability topics to determine appropriate management approaches for each process, while enhancing positive impacts through the establishment of policies, measures, and key performance indicators aligned with the Company’s strategy.
The Company also regularly monitors and evaluates performance and provides communication channels to gather feedback, suggestions, and concerns from stakeholders. These insights are used to continuously improve operational processes under the principles of good governance and transparency.
Stakeholder Engagement
SAPPE has conducted a stakeholder analysis across its entire value chain and identified five key stakeholder groups: employees, customers, business partners, investors, and communities and society. This analysis enables the Company to establish appropriate stakeholder management approaches based on stakeholder expectations and to develop effective communication channels tailored to each group, ensuring meaningful engagement, value creation, and responsive actions that address stakeholder needs effectively.
Employees
Customers
Business Partners
Investors
Communities and Society
